Returns + Exchanges
Exchanges/Credits are accepted until 14 days after item is received. Custom/altered/personalized items are non returnable/eligible for exchange.
In the event of an exchange/credit, the customer is responsible for shipping costs (delivery confirmation, etc) involved in the returning of the item.
Items returned/exchanged without prior notification will not be accepted and be returned to sender. Cancellations must be submitted within 24 hours. Refunds are not available at this time, thank you for your understanding.
We take great pride in the quality of our work. However, handmade jewelry is not indestructible and it's delicate in the manner of all things handmade. We understand that accidents happen and are more than happy to try to repair any jewelry, if possible, that was made by us within 1 year of purchase. Buyer is responsible for the cost of repair materials and labor.